Privacy Policy

Kirsty Murdoch Coaching

Last Updated: 24th February 2026

1. Who We Are

Kirsty Murdoch Coaching is the "Data Controller" for your personal information. This means we decide how and why your data is processed.

  • Contact: kirsty@kirstymurdochcoaching.co.uk

  • Address: Bristol, UK

2. The Types of Data We Collect

We currently collect and process the following information:

  • Identity & Contact Data: Name, email address, phone number.

  • Session Data: Intake forms and handwritten or digital session notes.

  • Special Category Data: Information about your health, wellbeing, or personal history shared during sessions (processed with your explicit consent).

  • Technical Data: IP address and cookies if you visit our website.

3. How We Get the Information and Why

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • To book and manage coaching sessions (Contractual Necessity).

  • To provide effective coaching tailored to your needs (Legitimate Interests).

  • To send you newsletters or marketing (only with your Consent).

Note on Sensitive Data: If you share health or mental wellbeing information, we process this under Article 9(2)(a) of the UK GDPR, which requires your explicit consent.

4. Who We Share Your Data With

We do not sell your data. We only share it with trusted third-party services necessary to run the business, such as:

  • Scheduling Tools (e.g., Calendly)

  • Video Conferencing (e.g. Google Meet)

  • Email Marketing (e.g. Mailchimp)

  • Payment Processors (e.g., Stripe)

5. How We Store and Retain Your Data

Your information is stored securely [e.g., in encrypted cloud storage or a locked cabinet].

  • Retention: We keep coaching records for 7 years after the end of our relationship to comply with insurance and tax requirements. After this period, digital files are deleted and paper records are shredded.

6. Your Data Protection Rights

Under UK law, you have rights including:

  • Your right of access: You can ask for copies of your personal information (Subject Access Request).

  • Your right to rectification: You can ask us to correct inaccurate information.

  • Your right to erasure: You can ask us to delete your data in certain circumstances.

  • Your right to withdraw consent: You can stop receiving marketing at any time.

7. How to Complain

If you have concerns about our use of your personal information, you can contact us at kirsty@kirstymurdochcoaching.co.uk. You can also complain to the Information Commissioner’s Office (ICO):